Quinnox partners with global asset management firm to consolidate their derivatives operations to Calypso
A leading global asset management firm was consolidating its derivatives operations, inclusive of asset classes.
Read moreAbout the Client
A UK-based e-money provider that offers app-based transactions, splitting payments and driving wider sustainable finance initiatives.
The Client’s Challenge
- The client wanted to build an application based on their existing e-money capabilities to support a seamless transition to current accounts.
- Required expertise and efficiency in executing several internal business processes around account approvals, loan underwriting, disbursements, and customer support
- Address challenges around understanding regulatory guidelines around Strong Customer Authentication (SCA) & Payment Service Directive 2 (PSD2)
Solutions We Delivered
Our solution leveraged Quinnox Digital Bank reference architecture and service virtualization, enabling rapid prototyping and frequent comprehensive in-sprint automated testing. Here is a detailed list of the solutions we delivered to the client:
- A React Native-based mobile app (for both iOS & Android), a GraphQL API experience layer, and a platform orchestration layer using Clojure
- A message pipeline layer using Kafka and a data services layer using PostgreSQL, Glue, Redshift, and Athena.
- AWS cloud-native with containerization and microservices at its core to increase developer velocity via DevOps practices, including Infrastructure as code
- Three cross-functional (product & engineering) squads for accounts, payments, and lending
- DevOps Tools like Concourse CI, Terraform, Datadog, GitLab, and Grafana to maximize agility and accelerate the development process
Results Achieved
We developed a multi-platform, consumer-facing mobile app for transaction management, reconciliation, customer provisioning & due diligence, KYC & AML, payments, fraud monitoring, consumer lending, and arranged overdrafts.
- Reduced customer query response time by 70%
- Increased bank’s user base by 8X
- Improved customer experience, reduced customer churn, and extended customer tenure
- Domain specialization of Quinnox product analysts helped reduce backlog creation time by 40% for regulatory guidelines around Strong Customer Authentication (SCA) & Payment Service Directive 2 (PSD2)
About Quinnox
Quinnox is your agile, business-results-driven digital technology partner. With the power of human and applied intelligence, we simplify business processes, improve customer experiences, and create exceptional business value for forward-thinking enterprises.
With the combination of cognitive solutions, conversational platforms, SaaS solutions, human and applied intelligence, we capitalize on new technologies to accelerate growth, innovation, efficiency, and resilience. Our data-driven digital solutions unlock the hidden potential of your business across your digital value chain, helping to accelerate success, today and tomorrow.
Visit us at www.quinnox.com | [email protected]
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